Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
6.0
Location
6.0
Service
6.3
Dining
5.0
Guest reviews
8.2/10
based on 5 review
4.3
4.3/10based on 193 review
Martin
United Kingdom,
March
2024
5.6/10
I had a mixed experience at this hotel. The rooms were very comfy with everything you need, but I had to choose between a loud air conditioner or a hot and air-less room. The service was decent, with room service available, but I felt it could have been better. The location was okay, being close to the main streets, but the area had some issues with homelessness. The dining was disappointing with a meager selection, and the facilities were just average.
Rooms
7.0
The rooms were very comfy with everything you need.
Service
6.0
The service was decent, although I felt it could have been better.
Location
6.0
The location was okay, being close to the main streets, but the area had some issues with homelessness.
Dining
5.0
The dining was disappointing with a meager selection.
Facilities
5.0
The facilities were just average.
Gary
United Kingdom,
February
2024
7.2/10
The hotel had comfy rooms with everything you need, though I expected queen size beds and got two doubles. The location was good for being in the town center, but not the best in terms of safety. The dining was nice but limited, and there were free breakfast options from 7-9 am. The facilities were decent overall.
Rooms
8.0
The rooms were supposed to have queen size beds but only had two double beds. They were comfy and had everything you need.
Service
8.0
The service was good; room service, dry cleaning, housekeeping, laundry, welcome drink, and happy hour were available.
Location
6.0
The hotel was in the center of town which was convenient for running around downtown, but it didn't feel safe due to the neighborhood with a high crime rate.
Dining
7.0
The dining experience was nice overall, with some occasional eggs. The free breakfast was a bit basic compared to the price paid.
Facilities
7.0
The facilities were decent and provided what was needed for a comfortable stay.
Mark
United Kingdom,
October
2023
5.0/10
My stay at the hotel was a mix of positives and negatives. The room I booked was very spacious, but it turned out to be a disappointment with a broken pool table and a foosball table that were more like storage spaces. The location was decent, being close to the children's hospital, but it wasn't the best in town. The dining experience was free but basic, and the facilities left much to be desired despite the complimentary aspects.
Rooms
5.0
The room I booked, which was supposed to be spacious with two double beds, was a joke as it consisted of a broken pool table and a foosball table cluttered with junk.
Service
5.0
The service was average, with limited offerings like room service and housekeeping but lacking in quality.
Location
6.0
The location was alright as it was close to the children's hospital, but it wasn't the best in town.
Dining
5.0
The dining experience was complimentary but extremely basic, offering nothing substantial compared to what was paid for the stay.
Facilities
5.0
The facilities were disappointing, with little to offer beyond the bare essentials.